Updated 15 May 2024
Date of assessment: 17 June to 20 June 2024. Dr Satnam Sodhi runs a GP practice, known locally as SMS Medical Practice, from a single site in Brent, North West London. The practice is located in a purpose-built health centre which also houses other GP practices and community health services. There were approximately 8,000 people registered with the service at the time of our assessment. This assessment was carried out because of the length of time since the previous inspection (2017). We assessed all the quality statements in the safe and well-led key questions. We also covered 4 quality statements across the effective and responsive key questions and have combined the scores for these 2 areas with scores from the last inspection for the quality statement areas we did not assess this time. At this assessment, we found that while there was generally a strong focus on safety, the provider was not always managing its prescribing of medicines and implementation of medicines alerts in a way that kept people safe. Except for this, the practice generally provided effective care and treatment that met people’s needs and provided examples, for example, cervical screening, where performance was improving. People could access care and treatment in a timely way and the practice had considered potential inequalities to improve the way it provided the service. The provider had systems and processes in place to provide care that met patients’ needs. It worked with external stakeholders to improve the quality of care and patient experience. The provider could demonstrate learning and improvement although further work was required to ensure that it effectively monitored its performance in relation to medicines optimisation and to more effectively encourage relevant patients to attend for ongoing monitoring.