Updated 16 April 2019
The Family Practice is based in a rented purpose built two storey property; St John’s Health Centre, in Woking, which is shared with other health care services. All patient care is conducted on the ground floor with administration rooms on the upper level. The practice has a General Medical Services (GMS) contract with NHS England. (GMS is one of the three contracting routes that have been available to enable commissioning of primary medical services). The practice offers a number of additional services for their own patients and patients from other practices in the locality, such as 24 hour blood pressure monitoring and ear micro suction.
The practice is part of NHS North West Surrey Clinical Commissioning Group. The practice is a training and teaching practice; at the time of our inspection they did not have any trainees or students attached to the practice. (Teaching practices take medical students and training practices have GP trainees and F2 doctors who are qualified doctors but have not yet completed specialist training as a GP).
At the time of our inspection there were approximately 12,200 patients on the practice list. The practice has a slightly higher than average number of patients over 45 years when compared to the England average, and there is a slightly lower than average number of patients aged birth to 35 years old. Deprivation amongst children and older people is low when compared to the population nationally.
The practice has three GP partners and four salaried GPs (three male and four females). They are supported by one practice pharmacist, three practice nurses, two healthcare assistants, a practice manager and a team of clerical and reception staff.
The practice is open between 8am and 6.30pm Monday to Friday. The phone lines are not open between 8am and 8.30am or from 1pm to 2pm and during these times patients can call the normal surgery phone number where they will receive details of how to contact the duty GP. Extended hours appointments are offered 7.30am to 8am Tuesday to Friday mornings and every Saturday morning from 8am to 11am. When the practice is closed patients are advised to call NHS 111 where they will be given advice or directed to the most appropriate service for their medical needs.
The practice is part of a federation of GP practices that offer evening appointments until 9pm and weekend appointments 9am until 12pm. These appointments are run from locations in Walton-on-Thames, Ashford, Sunbury-on-Thames and Woking.
For further details about the practice please see the practice website:
The practice is registered with CQC to provide the following regulated activities; Diagnostic and screening procedures, Treatment of disease, disorder or injury, Maternity and midwifery services, Family planning services and Surgical procedures.
The service is provided from the following location:
St John’s Health Centre
Hermitage Road
Woking
Surrey
GU21 8TD