Updated 5 August 2019
Hollow Way Medical Centre is located on Ivy Close, Cowley, Oxford, OX4 2NB.
The practice has a population of approximately 9,000. There are a lower proportion of patients over 75 years of age (6%) compared to the national average (8%). There are a higher proportion of patients between the ages of 20 to 35 registered at the practice.
Data shows the practice community is among the top 10 most deprived in Oxfordshire. The local population is diverse with patients registered from a variety of ethnic backgrounds. The practice is the highest user of language line (interpreter service) in Oxfordshire. The practice also has a high number of patients with mental health problems, learning disabilities and children in need.
The practice has seven GPs (four females and three males) and six of the GPs are partners. There is also a part time practice manager, three part time administrators, 6 receptionists, two workflow admin assistants, a notes summariser, three practice nurses, a pharmacist and a health care assistant working at the practice.
The practice is a training practice and there are two trainee GPs currently working at the practice – one male and one female. There are a range of visiting professionals including; a midwife, counsellor, MIND wellbeing worker, specialist nurse for substance misuse, Social Prescriber and Benefits in Practice (Citizens Advice) advisor who attend the practice on one or two days a week.
The practice has a General Medical Services contract. These contracts are negotiated between NHS England and the national GP negotiators.
The practice is open between 8.30am and 6.30pm. There is a GP on call between 8am and 8.30am and a means of patients being referred to the GP if they had an urgent concern. Extended hours appointments are provided by late evening telephone calls Monday to Friday. There is a 7 Day Access service provided for Oxford City by OxFed which provides evening and weekend appointments. The locations rotate around practices in Oxford City. One of the current locations for evening surgeries is Hollow Way Medical Centre on Tuesdays and Fridays. There are arrangements in place for patients to access emergency care from an Out of Hours provider.
Hollow Way Medical Centre is registered to provide the regulated activities of treatment of disease, disorder and injury, maternity and midwifery services, family planning, diagnostic and screening procedures and surgical procedures.