Updated 7 February 2020
Ferryview Health Centre (Valentine Health Partnership) is based in large purpose-built premises at Ferryview Health Centre, 25 Wilson Street London SE18 6PZ. The property is located near to the town centre of Woolwich and very close to the Woolwich Ferry terminus. The partnership was involved in the development of the premises which they moved into in 1999. The premises are owned by a separate partnership formed by several past and present partners. It is managed by the current GP partnership. The premises include 20 consultation rooms, several administration offices, meeting rooms and a large reception and waiting area.
Several health-related external services also rent accommodation in the health centre.
The practice has one branch surgery which was acquired through the absorption of another practice. Holburne Road Surgery at 201-203 Holburne Road London, SE3 8HQ is 2.5 miles from Ferryview Health Centre.
Both premises are located in the Royal Borough of Greenwich and were visited as part of this inspection. Greenwich Clinical Commissioning Group (CCG) is responsible for commissioning health services for the locality.
The practice has 26000 registered patients. The practice age distribution is higher than the national average for patients in the 0 to 18 years of age groups and lower than the national average for the 65+ age group. The surgery is based in an area with a deprivation score of 3 out of 10 (1 being the most deprived and 10 being the least deprived).
Ferryview Health Centre is registered with the CQC as a Partnership (Valentine Health PMS). The practice is registered to provide the regulated activities of family planning; surgical procedures; maternity and midwifery services; treatment of disease, disorder and injury and diagnostic and screening procedures. Services are delivered under a Personal Medical Services (PMS) contract.
Ferryview Health Centre has been a training practice since 1999, providing training for GP Registrars each year. (A GP Registrar is a qualified doctor who is training to become a GP through a period of working and training in a practice. They are closely supervised by a senior GP trainer).
Services are provided by the following staff:
Management team: 3 members
General administration and organisation development officer: 2
Clinical administrator and data and clinical assistants: 11 (8.44 wte)
Receptionists: 11
Prescriber and specialist nurses:5 (2.68 wte)
Practices nurses: 6 (2.83 wte)
Healthcare assistant: 1 (0.72 wte)
Paramedic: 1 (0.90 wte)
Pharmacists: 2 (1 wte)
Salaried GPs: 9 (5.50 wte)
GP Partners: 7 (5.81 wte)
GP Registrars: 3 (2.50 wte)
Housekeeping: 5
The Ferryview Health Centre practice reception is open from 8am to 8pm Monday to Thursday, 8am to 6.30pm on Fridays and from 9am to 3pm on Saturday. Urgent appointments with a GP are available through the walk-in session at Ferryview Health Centre between 8am and 11am (or until the cap is reached) Monday to Friday. Pre-bookable appointments are available with a GP or Nurse Practitioner at Ferryview Health Centre from 8am to 8pm Monday to Thursday and from 8am to 6.30pm on Friday. Booked appointments are also available Saturday from 9am to 3pm with a nurse.
Booked appointments are available with a GP at Holburne Road Surgery from 8am to 6.30pm Monday to Friday and from 9am to 1pm every second Saturday of the month with extended hours on Wednesday from 6.30pm to 8pm. Booked appointments are available with a nurse at Holburne Road Surgery from 10am to 2pm on Monday and Thursday.