Lockside Medical Centre is a well established General Practice (GP) partnership situated in a mixed residential and commercial locality on the fringe of Stalybridge town centre.
We carried out an inspection at Lockside Medical Centre on the 16th May 2014. We specifically inspected to assess how well the regulated activities (diagnostic and screening procedures, family planning, maternity and midwifery services, surgical procedures and treatment of disease, disorder and injury) were being provided. These are the regulated activities that Lockside Medical Centre are registered to carry out by the Care Quality Commission (CQC). We found no concerns in relation to how these activities were being provided at Lockside Medical Centre.
All the patients we spoke with (or who provided written comments) were very positive about the quality of the service provided by the staff team at Lockside Medical Centre. They told us that they were treated with respect and that their privacy and dignity were maintained at all times. We were also told by patients that they felt sufficient information was provided to them to enable them to make informed choices about their treatment and care.
We found that Patients were receiving care and treatment that was safe, effective, provided in a caring way, responsive to their needs and was provided by a practice team that was well-led.
We also looked at how Lockside Medical Centre was delivering services to six specific groups of the population. The purpose of this was to ensure that we put people who used services at the centre of our approach, that we had appropriate coverage of the services provided to various population groups, and that we looked at elements involving the greatest level of risk. We found the service provided for the six population groups were safe, effective, caring, responsive and well led.