14 April 2016
During an inspection looking at part of the service
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Newport Medical Group on 25 March and 29 April 2015. We found the practice was in breach of legal requirements. The breaches related to Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 Safe care and treatment.
Following the inspection the practice wrote to us to say what they would do to meet the legal requirements.
We undertook this focused inspection on 14 April 2016 to check that they had followed their plan and to confirm that they now met the legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Newport Medical Group on our website at www.cqc.org.uk
Our key findings across the areas we inspected were as follows:
-
Patient Group Directives for nurses to administer medicines were up to date and relevant.
-
Patients are made aware when appointments are booked with the Advanced Nurse Practitioner (ANP) and not a GP.
-
Chaperone policy was reviewed to ensure consistency.
-
Appropriate cleaning systems were put in place to monitor if cleaning was being done according to standards set by the practice.
There was an assistant practice manager who had taken over many responsibilities from the practice
-
The practice complaints policy was reviewed and appropriate system were put in place to respond to complaints in a timely manner.
-
The practice had reviewed it whistle blowing policy to ensure it was adequate.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice