Updated 24 May 2018
South Molton Medical Centre is situated in the rural area of South Molton, Devon. The practice is comprised of a single site following a merger of two neighbouring practices over the last two years.
The deprivation decile rating for this area is five (with one being the most deprived and 10 being the least deprived). The practice provides a primary medical service to approximately 11,449 patients of a diverse age group. The 2011 census data showed that majority of the local population identified themselves as being White British.
There is a team of eight GP partners and one salaried GP, three female and six male; the partners are supported by two female GP registrars. The whole time equivalent is six GPs. The GP team were supported by a practice manager, two deputy practice managers, a reception manager, an assistant reception manager, a pharmacist, a finance manager, a nurse manager, three practice nurses, one advanced nurse practitioner, four health care assistants and additional administration staff.
Patients using the practice also have access to health visitors, counsellors, carer support workers, district nurses, and midwives. Other health care professionals visited the practice on a regular basis.
The practice is open from 8am to 6pm Monday to Friday. Appointments are offered between those times. Extended hours are offered from 6pm to 8pm, on Mondays and Tuesdays. Outside of these times patients are directed to contact the out of hour’s service and the NHS 111 number. This is in line with local contract arrangements.
The practice offers a range of appointment types including face to face same day appointments, telephone consultations and advance appointments (four weeks in advance) as well as online services such as repeat prescriptions.
The practice has a Primary Medical Services (PMS) contract with NHS England.
This report relates to the regulatory activities being carried out at the following site:
East Street
South Molton
Devon
EX36 3BU
We visited this location during our inspection.