10 February 2016
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out a comprehensive inspection at Lister Medical Centre on 08 October 2015. The practice was rated as good overall and in particular rated as good for effective, caring, responsive, well-led services and requires improvement for safe service.
During the inspection on 08 October 2015 we found that;
- Non-clinical staff acting as chaperones had not received disclosure and barring service checks before undertaking the role and no risk assessment was in place.
- The practice were issued with a requirement notice for improvement.
Following the previous inspection the practice sent us information about the actions they would take and when they would be implemented.
We then carried out a desk-top focused inspection of Lister Medical Centre on 10 February 2016 to follow-up on our previous inspection to ensure that the practice had made the required improvements. We were able to do this without visiting the premises as the practice sent us documentary evidence of the improvements they had made.
Our key findings during this desk-top focused inspection were as follows:
- The practice had undertaken a risk assessment to protect patients whilst chaperones were awaiting the relevant disclosure and barring service checks
- We were also provided with evidence that these checks were being processed.
We were therefore satisfied that the provider had made all of the improvements identified as a result of the inspection on 08 October 2015.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice