14 October 2014
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out a comprehensive inspection of Station Medical Group on 14 October 2014.
We rated the practice overall as: Good
Our key findings were as follows:
- Feedback from patients was positive, they told us staff treated them with respect and kindness.
- The patient participation group were complimentary about the practice and explained their relationship with it as constructive and collaborative.
- Staff reported feeling supported and able to voice any concerns or make suggestions for improvement.
- The practice was clean.
We saw areas of outstanding practice:
The practice had participated in a multidisciplinary initiative to successfully address the prescribing of unnecessary medicines to people in care homes.
The practice worked collaboratively with other health care agencies. For example, for patients that were at a high risk of emergency hospital admission the practice had produced emergency health care plans which were readily available to other relevant agencies.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice