- GP practice
Archived: Dr Tahir Kiyani Also known as Kiyani Medical Practice
All Inspections
11 April 2017
During an inspection looking at part of the service
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Tahir Kiyani on 10 November 2015. The overall rating for the practice was good. The full comprehensive report published on 20 May 2016 can be found by selecting the ‘all reports’ link for Dr Tahir Kiyani on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 11 April 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 10 November 2015. There were concerns with how the practice monitored and reviewed patient outcomes, the identification of patient carers, maintenance of a safeguarding register, patient access to a female GP and document maintenance. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings were as follows:
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Data from the Quality Outcomes Framework (QOF) showed practice achievement was comparable to the CCG and national averages as was the practices exception reporting rates.
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The practice had completed seven clinical audits in the past 18 months two of which were completed audit cycles where quality improvement was demonstrated.
- Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
- The practice had identified 1% of their patient list as a carer and met with a local carers organisation that provided training to practice staff.
- There was a record of immunisation status for all clinical staff members.
- Practice policies and protocols were accessible to all staff members on the computer system and there was a process for ensuring these were updated at least annually and they were all version controlled.
- The practice maintained a child and vulnerable adults safeguarding register and all staff members were trained in how to access and use it.
- The practice had considered how patients could access a female GP, female locum GPs were regularly booked, the practice was actively trying to recruit to a female GP post and patients had same day access at the local HUB which provided appointments when the practice was closed.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
10 November 2015
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Kiyani Practice on 10 November 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
- There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
- Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
- Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
- Information about services and how to complain was available and easy to understand.
- Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
- The practice had good facilities and was well equipped to treat patients and meet their needs.
- There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
- The provider was aware of and complied with the requirements of the Duty of Candour.
- The practice had an active patient participation group that influenced the operation of the practice.
The areas where the provider should make improvement are:
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Consider implementing a safeguarding register.
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Complete audit cycles to maximise patient outcomes and practice improvement.
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Ensure that the hepatitis B status of staff members are recorded.
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Consider how polices are updated and version controlled.
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Consider arrangements for patients to access a female GP.
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Consider how to identify and support Carers.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice