21 September 2020
During an inspection looking at part of the service
We carried out an announced comprehensive inspection of Hawkesley Medical Practice in June 2019, the overall rating was Good. The service was rated as Requires improvement for providing Safe services. This was because we identified a breach in Regulation 12 Safe care and treatment and areas where the provider must make improvements.
At this inspection, we carried out a focussed desk-based inspection of Hawkesley Medical Practice on 21 September 2020 to check that the provider had made improvements in line with our recommendations. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Hawkesley Medical Practice on our website at www.cqc.org.uk.
The key question Safe is now rated as Good. The overall rating remains Good.
Our key findings were:
- Following our previous inspection, the practice had taken appropriate action to improve safety systems to safeguard patients and address relevant health and safety risks.
- The provider had improved processes to ensure that Disclosure and Barring Service (DBS) checks were undertaken where required.
- Staff had completed necessary fire training. The practice had made improvements to their monitoring of training, including setting up alerts to remind staff that their training was due.
- The practice had implemented a process to identify carers on their patient record system so that they could support carers appropriately. The practice told us at the time of this inspection, they had identified 86 patients as carers, this was approximately 2% of their patient list.
- The practice had improved their security systems to ensure that prescription stationery was secure at all times.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP.
Chief Inspector of Primary Medical Services and Integrated Care.