Archived: Tyldesley Health Centre Also known as IntraHealth Limited

Updated 13 November 2017

Tyldesley Health Centre provides primary medical services in Tyldesley and Atherton in Wigan from Monday to Friday. The surgeries are open Monday to Friday 8am to 8pm and Saturdays 8am to 12pm. Patients have the choice of appointments at both locations.

Appointments at Tyldesley Health Centre are:

Monday 8am to 3:30pm

Tuesday 8am to 11:30am and 1pm to 3:30pm

Wednesday 8am to 11:30am, 12pm to 4:30pm and 5pm to 7.30pm

Thursday 8am to 10:30am, 12pm to 3:30pm and 5pm to 7:30pm

Friday 8am to 1pm and 3:30pm to 5.30pm

Saturday (alternate weeks) 9am to 12pm

Appointments at Atherton Health Centre are:

Monday 8am to 10:30am and 1pm to 3:30pm

Tuesday 8am to 10:30am ,1pm to 3:30pm and 5:00pm to 7:30pm

Wednesday 9.30am to 2:30pm and 5:00pm to 7:30pm

Thursday 8am to 10:30am and 1pm to 3:30pm

Friday 8am to 10:30am and 1pm to 5:30pm

Saturday (alternate weeks) 9am to 12pm

Tyldesley and Atherton are situated within the geographical area of Wigan Clinical Commissioning Group (CCG). The practice is part of IntraHealth, an organisation which has a network of NHS GP practices throughout the UK. The practice has an Alternative Provider Medical Services

(APMS) contract. The APMS contract is the contract between general practices and NHS England for delivering primary care services to local communities.

Tyldesley Health Centre is responsible for providing care to 5120 patients. The practice consists of four GPs and one long term locum, three of whom were female. The practice also has a nurse practitioner, two practice nurses and a health care assistant. The practice is supported by a practice manager, reception supervisors, administrators, receptionists and secretaries.

When the practice is closed patients are directed to the out of hours service by calling 111.

Updated 13 November 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Tyldesley Health Centre on 18 August 2016. The overall rating for the practice was good however there were improvements required in the key question safe. The full comprehensive report on the 18 August 2016 inspection can be found by selecting the ‘all reports’ link for Tyldesley Health Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 19 October 2017 to confirm the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspections. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice remains rated as good and the rating for the key question of ‘safe’ is now good.

Our key findings at this inspection were as follows:

• We spoke with staff and reviewed a range of documents which demonstrated they were now meeting the requirements of Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe Care and Treatment.

• The practice had systems in place to ensure emergency medication and consumables were in date and fit for purpose.
• There was a robust system in place to ensure chaperoning was undertaken in accordance with good practice guidelines.
• Plans were in place to replace carpets in treatment rooms.
• There was an effective system in place for appraisals for all staff.
• The practice included the contact details of organisations in complaints responses that patients can go to should they not be satisfied with the response provided by the practice.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 13 November 2017

The practice is rated as good for the care of people with long term conditions.

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 13 November 2017

The practice is rated as good for the care of families, children and young people.

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 13 November 2017

The practice is rated as good for the care of older people.

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 13 November 2017

The practice is rated as good for the care of working age people (including those recently retired and students).

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 13 November 2017

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia)

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 13 November 2017

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

This rating was given following the comprehensive inspection 18 August 2016. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps