Dr Khalid Laghari

Updated 12 July 2023

Dr Khalid Laghari is located in St Helens, Merseyside at:

Lingholme Medical Centre

Atherton Street

St Helens

Merseyside

WA10 2HT

Tel: 01744 624200

https://lingholme.co.uk/

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures from the location.

The practice is part of the Merseyside Integrated Care System (ICS[EJ1] ) and delivers General Medical Services (GMS) to a patient population of about 2,940. This is part of a contract held with NHS England.

The practice is part of the central network of GP practices including Ormskirk House, Phoenix Medical, Hall Street Medical, Parkfield Surgery, Central Surgery, Newholme Surgery and Marshalls Cross.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the second lowest decile (two of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic make-up of the practice area is 99% White British.

Practice staff include GPs, nurses and receptionists. There are 1.8 whole time equivalent GPs, excluding locum staff, 1 full time general practice assistant, a part time nurse, and 3.75 whole time equivalent administration/reception staff. There is also a practice manager to provide managerial oversight.

The practice is open between 8.00 am to 6.30 pm Monday to Friday. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments.

Additional access to primary care services on weekday evenings and a Saturday are available. Appointments are available at St Helens Rota, Albion Street Clinic, St Helens Merseyside WA10 2HU. Any patient registered at one of the Primary Care Network (PCN) practices can book an appointment subject to availability. Patients calling to use the out of hours service will be redirectd to the St Helens Rota.

[EJ1]As it is in St Helens should this say Merseyside

Updated 12 July 2023

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Khalid Laghari (known as Lingholme Health Centre) on 18 August 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
• Risks to patients were assessed and well managed.
• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
• Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvement are:

• Hold regular clinical meetings that are documented to support continued learning and review.

• Review the newly introduced system to monitor uncollected prescriptions, to ensure sustainability.

• Review the systems in place to proactively manage childhood immunisations.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice