Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of this practice on 16 July 2015. A breach of legal requirements was found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to Regulation 12 HSCA (RA) Regulations 2014 Safe Care and Treatment. We found care and treatment was not provided in a safe way for service users because some aspects of the management of medicines were unsafe. Specifically:
• Monitoring records showed some temperature sensitive medicines were being kept in a refrigerator whose temperature had exceeded the recommended safe maximum temperature. No action had been taken in response to this, and staff involved with the recording of refrigerator temperatures were not aware of the process to follow.
• The health care assistant had administered influenza vaccines to patients without using Patient Specific Directions (PSDs) that had been produced by the prescriber.
• Blank prescription forms were not always handled in accordance with national guidance, as records were not kept of the first and last serial numbers of boxes of loose-leaf blank prescriptions on receipt into the practice.
We undertook this focused inspection on 27 June 2016 to check that the provider had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Marine Medical Group on our website at www.cqc.org.uk
Our key findings were as follows:
• Care and treatment was provided in a safe way for service users through the proper and safe management of medicines for the purposes of the regulated activity.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice