Riverport Medical Practice

Updated 19 March 2024

Riverport Medical Practice is a NHS GP practice which provides primary care services to patients in Cambridgeshire. The practice is rated as good overall, with all key questions rated as good. We carried out an announced assessment of equity of access on 28 March 2024. We found that the practice had organised services to meet patients’ needs, particularly those who were most likely to have difficulty accessing care. However feedback from patients about access was mixed. The practice used feedback and other information to monitor and improve access. The practice had taken action to improve access, particularly to how easy it was for patients to get medical advice and support. Some of these changes were made after the last National GP Patient Survey.

Updated 19 March 2024

In the 2023 National GP Patient Survey, the practice’s data for access was generally below average. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. Patient feedback gathered by the practice was more positive. We were contacted by 5 patients for this assessment and 3 were wholly positive about the practice. Other sources of feedback cannot be compared directly to the National GP Patient Survey.