The Bungalow

Updated 26 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

The inspection took place on 17 March 2021 and was announced.

Updated 26 March 2021

About the service

The Bungalow is in the Farnworth area of Bolton and is close to local amenities and public transport. Parking is available at the front of the home. There is an enclosed garden at the rear of the home. The home is registered to provide residential care for 19 people on one floor. On the day of the inspection there were 17 permanent residents and two people on respite breaks at the home.

People’s experience of using this service and what we found

Staff had regular safeguarding training and were confident around how to recognize and report any concerns. Health and safety checks and required certificates were complete and up to date. General and individual risk assessments were in place and regularly reviewed and updated. Medicines were managed safely. The home was extremely clean and fresh in all areas.

Staff files evidenced that new employees were recruited safely. There were sufficient staff to meet people’s needs. Staff training was up to date and on-going.

Care files included assessments and appropriate health and personal information. People’s nutritional needs were assessed and care plans were in place for each individual with regard to nutrition and hydration. People’s dietary requirements or nutritional issues were clearly recorded and adhered to.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were positive about their care and support and told us their dignity and privacy was respected. Visitors were made welcome and felt comfortable at the home. A range of activities and outings was on offer at the service. Complaints were responded to promptly and used to drive improvement to the service.

Staff told us they were well supported. The service encouraged feedback from people who used the service, their relatives, staff and professional visitors. A programme of audits and quality checks was undertaken regularly.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 13 April 2016). Since this rating was awarded the provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.

Why we inspected

This was a planned inspection as part of our comprehensive inspection schedule.