We carried out an announced comprehensive inspection of Dr Chandrakant Patel on 16 January 2017. The overall rating for the practice was good. However, the rating for the practice providing safe services was requires improvement; this is because we found an area where the practice must improve and three areas where the provider should improve. After the comprehensive inspection, the practice sent us evidence and actions detailing what they would do to meet the legal requirements. The full comprehensive report for our 16 January 2017 inspection can be found by selecting the ‘all reports’ link for Dr Chandrakant Patel on our website at www.cqc.org.uk.
This inspection was an announced focused inspection which we carried out on 22 February 2018 to confirm the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations and the areas it should improve identified in our previous inspection. This report covers our findings in relation to those requirements and the improvements made since our last inspection.
The practice is now rated as good for providing safe services and remains rated as good overall.
Our key findings were as follows:
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The practice had completed all outstanding actions from an external infection control audit carried out in 2014, and there were appropriate arrangements to assess, monitor and mitigate risks to patients’ safety concerning infection control.
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The practice had taken steps to avoid the medicines refrigerator being turned off accidentally.
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There was evidence that the practice had discussed and learned from significant events.
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Patients with caring responsibilities were identified and recorded on the clinical system, and information, advice and support was made available to them.
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The practice was aware of the most recent national GP patient survey results and we saw evidence that they had undertaken their own patient survey which demonstrated improvement.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice