Updated 16 May 2019
Redburn Park Medical Centre provides care and treatment to around 5,400 patients in North Shields, Tyne and Wear. The practice is part of North Tyneside clinical commissioning group (CCG) and operates on a General Medical Services (GMS) contract agreement for general practice.
The practice provides services from the following address, which we visited as part of the inspection:
- 15 Station Road, Percy Main, North Shields, Tyne and Wear, NE29 6HT
The surgery is located in single-storey purpose-built premises. There is a car park, an accessible WC, wheelchair and step-free access.
Patients can book appointments in person, on-line or by telephone.
The service for patients requiring urgent medical attention out of hours is provided by the NHS 111 service and Vocare (known locally as Northern Doctors Urgent Care).
The practice has:
- two GP partners (one female and one male),
- three salaried GPs (all female),
- two practice nurses (both female),
- a practice manager,
- six staff who carry out reception and administrative duties (two of whom are also healthcare assistants), and
- a pharmacist.
The practice is a training practice and one of the GPs is an accredited GP trainer. At the time of the inspection one trainee GP was working at the practice.
The practice has a higher proportion of young patients than local and national averages (26.5% are under the age of 18, compared to the CCG average of 19.9% and the national average of 20.8); the percentage of patients over the age of 65 is much lower (9.9% compared to the CCG average of 18.8% and the national average of 17.1%).
Life expectancy rates are below average; 79.2 years for females, compared to the national average of 83.2 years; 75.4 years for men, compared to the national average of 79.2 years.
Information taken from Public Health England placed the area in which the practice is located in the most deprived decile. There are lower numbers of patients working, and a high proportion of income deprivation affecting children (38% compared to the local and national average of 20%). In general, people living in more deprived areas tend to have greater need for health services.