Updated 23 January 2020
On the day of inspection, we visited Bellbrooke Surgery, Bellbrooke Avenue, Leeds LS9 6AU, which is located within the Harehills district on the outskirts of Leeds. The purpose-built premises are leased by the GP partners. There is a main reception area as you enter the premises with additional patient waiting areas downstairs and on the first floor of the building; accessible by a lift or stairs. CCTV is in operation and monitored by reception and administration staff. There are consulting and treatment rooms on both floors. There is onsite parking and disabled access.
Bellbrooke Surgery is situated within Leeds Clinical Commissioning Group (CCG) and is a member of a federation of practices across Leeds. They are also part of a primary care network (PCN) of local practices who work together to improve services for their patient populations. The practice provides services to approximately 14,500 patients under the terms of a locally agreed NHS Personal Medical Services (PMS) contract.
The patient population consists of 48% white British and 52% from black and minority ethnic backgrounds; incorporating approximately 82 different languages. The practice reports a high migrant population, compared to many other Leeds practices, and can evidence a 10% turnover of patients in the preceding 12 months, through monthly audits. This consistently proves challenging for the practice in terms of capacity, demand, access and patient communication.
The National General Practice Profile shows the level of deprivation within the practice demographics as being rated one. (This is based on a scale of one to ten, with one representing the highest level of deprivation.
There are patient demographic variables compared to the local CCG averages, for example:
- 58.5% of patients are under 18 years of age (CCG 38.2%)
- 12.2% of patients are aged 65 years and over (CCG 24.1%)
- 19.4% of patients are classed as unemployed (CCG 5.3%)
- Prevalence of smoking is 34.2% (CCG 20.1%)
The practice clinical team consists of six GP partners (one male, five female), five salaried GPs (one male, four female), one practice matron, three practice nurses and four healthcare assistants (all of whom are female). The non-clinical team consists of a practice manager, an operational manager and a range of reception, secretarial and administration staff.
The practice opening hours are 8am to 6pm Monday to Friday, with in-house extended hours access until 8pm on Monday and Wednesday. Patients also have access to extended evening and weekend appointments via a local “hub” of practices.
The practice provides a training environment for GP registrars, student nurses, student pharmacists and student physician associates. They also support workplace experiences for students from the Leeds university and college.
The provider of the service is registered with CQC to deliver the regulated activities: diagnostic and screening procedures, treatment of disease, disorder or injury, maternity and midwifery services, family planning and surgical procedures.
The previous inspection ratings were displayed both in the practice and on their website.