Background to this inspection
Updated
6 June 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
This inspection was carried out by one adult social care inspector and an assistant inspector.
Service and service type:
St Anne’s Mental Health Services – 29 Cambridge Road provides accommodation and support to people aged 18 and over who experience mental health problems. The unit can accommodate 10 people. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
Our inspection was unannounced.
What we did:
Before the inspection we reviewed the information we had received from the service including notifications about incidents in the home that the registered manager is required to make. We assessed the information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also asked the local authority, safeguarding teams and other professionals who have contact with the home for any information they could share about the service. We did not receive any information of concern.
During the inspection we spoke with the registered manager, three members of staff and five people who lived at the home. We looked at two people's care plans and other records including those connected with recruitment and training, maintenance of premises, medicines administration and quality monitoring. We observed staff providing support to people in the communal areas of the service. By observing we could judge whether people were comfortable and happy with the support they received.
Updated
6 June 2019
About the service: St Anne’s Huddersfield Mental Health Services (29 Cambridge Road) is a residential care home providing care for up to 10 people. At the time of our inspection there were 10 people living in the home.
People’s experience of using this service: People were supported by staff to manage the administration of their own medicines. Staff assisted people safely where they were not able to do this independently. We identified some training which had recently expired. The registered manager was taking steps to address this.
People felt safe living at this service and were supported by staff who knew how to identify abuse.
A range of risk assessments were used to lower risks to people both in the home and in the community. Fire safety management and certificates relating to the building were up-to-date.
There were sufficient numbers of staff to meet people’s needs and this was monitored on a daily basis to manage people in crisis. Safe recruitment practices were followed to ensure suitable staff were employed to work with vulnerable people.
People were encouraged to maintain a balanced diet and given advice on how to do this. People prepared their own meals and booked their own medical appointments which promoted their independent living skills.
People were positive about the support workers who assisted them. People were supported to access the community independently and with staff.
People’s privacy and dignity was respected and strong evidence was seen in upholding equality, diversity and human rights.
Support workers felt very well supported through formal supervision, appraisal and team meetings.
Care plans followed national guidance and showed people were assisted to develop their independent living skills. People were fully involved with their care plans and these included information on end of life wishes.
People knew how to make a complaint if they were dissatisfied. Feedback had been received through satisfaction surveys from people, staff and professionals.
Audits of care plans and medication were completed which helped to ensure oversight of these areas.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Rating at last inspection: Good overall based on findings (May 2016).
Why we inspected: This was a scheduled inspection based on the previous rating.
Follow up: We will continue to monitor intelligence we receive about the service until we are scheduled to return. We inspect according to a schedule based on the current rating, however may inspect sooner if we receive information of concern.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk