Updated 26 August 2020
The provider is registered at:
Portsmouth Primary Care Alliance Ltd, Station House, North Street, Havant, PO9 1QU.
The service, Lake Road Health Centre, is located at:
Lake Road Practice, Nutfield Place, Portsmouth, PO1 4JT.
The provider, Portsmouth Primary Care Alliance Ltd (PPCA), is a company made up of nominated GP partners from 14 GP member practices in the Portsmouth CCG area. The company’s five directors are from three of the 14 member practices in the Portsmouth CCG area. The alliance works collaboratively to offer integrated primary care services to 230,000 patients across Portsmouth CCG’s 15 practices. All but one of the Portsmouth practices are members of the PPCA.
PPCA provides an extended access service (EAS) from Lake Road Health Centre, to the whole population apart from patients detained under the Mental Health Act. The EAS is registered with CQC to provide the following regulated activities:
Treatment of disease, disorder or injury
Maternity and midwifery services.
PPCA is also registered with CQC to provide other primary care services, from other locations within Portsmouth. These other services were not included as part of this inspection.
The EAS’s normal operating hours are Monday to Friday from 6.30pm to 10.30pm and weekends (including bank holidays) from 8.00am to 10.30pm. The service provides triage, acute and routine appointments as well as visits to those patients in need of an urgent home visit during these hours. The provider accepts category 3 and 4 ambulance calls (urgent and less urgent) and takes these calls directly during EAS operating hours.
The service is run by four clinical directors and one non-clinical director with a small number of employed business, administration and reception staff. Most of the staff, including all the medical and clinical staff, are not directly employed by the alliance. Instead, the service uses locum or bank staff to provide its clinical and nursing care.