Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of The Medical Centre at both locations of York Road and Rookwood Avenue on the 12 and 13 July 2016. The overall rating for the practice was good. However, a breach of legal requirements was found, resulting in a rating of requires improvement for the safe domain. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for The Medical Centre on our website at www.cqc.org.uk.
After the comprehensive inspection the practice wrote to us to say what they would do to meet the following legal requirements set out in the Health and Social Care Act (HSCA) 2008:
- Regulation 12 HSCA (Regulated Activities) Regulations 2014 Safe care and treatment.
We undertook this focused inspection on 9 March 2017 to check that they had followed their plan and to confirm that the practice now met the legal requirements. This report only covers our findings in relation to those legal requirements.
Our key findings were as follows:
- The practice had addressed the issues identified during the previous inspection.
- All staff were aware of the systems in place to effectively manage the safe storage of vaccines and the cold chain procedures.
- Patient Specific Directions (PSDs) were in place and used by the health care assistants as appropriate. (PSDs are written instructions for medicines to be administered to a named patient after the prescriber has assessed the patient on an individual basis.)
- The practice could demonstrate what actions they took in respect of national and regional safety alerts.
- The practice had notified the Care Quality Commission of changes in their registration, for example additional GP partners.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice