The Care Quality Commission
  • Doctor
  • GP practice

The White House Surgery

Overall: Good read more about inspection ratings

1 Fairfax Rise, Sheffield, South Yorkshire, S2 1SL 0845 122 7587

Provided and run by:
The White House Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The White House Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The White House Surgery, you can give feedback on this service.

10 September 2019

During an annual regulatory review

We reviewed the information available to us about The White House Surgery on 10 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

3 February 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The White House Surgery (previously registered as Dr Watton and Dr Kennedy and Dr Hopkins and Dr McDonough) on 8 June 2016. The overall rating for the practice was good with requires improvement for safe. The full comprehensive report from 8 June 2016 can be found by selecting the ‘all reports’ link for White House Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 3 February 2017 to confirm that the practice had carried out their action plan to meet the legal requirements in relation to the breach in regulation that we identified in our previous inspection on 8 June 2016. This report covers our findings in relation to those requirements and also additional improvements that the practice have made since our last inspection.

Overall the practice is rated good. Specifically, following the focused inspection we found the practice to be rated good for providing safe services.

Our key findings were as follows:

  • Appropriate recruitment checks had been undertaken, prior to employment, for locum doctors used by the practice since the comprehensive inspection on 8 June 2016.

  • The practice had completed a fire evacuation drill on 1 February 2017 and there was a plan to do this annually as a minimum as specified in their fire risk assessment.

  • A policy had been implemented and risk assessment completed for legionella (Legionella is a term for a particular bacterium which can contaminate water systems in buildings).

  • Significant events were analysed and had been discussed with the full practice team to improve staff learning.

  • The practice had appointed a designated person to receive and action safety bulletins and alerts. A log of the actions taken had been implemented. to monitor the appropriate actions had been taken by the practice.

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Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

8 June 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Watton, Dr Kennedy, Dr Hopkins and Dr McDonough, known as White House Surgery on 8 June 2016. Overall the practice is rated as good.

  • There was an open and transparent approach to safety and an effective system in place for reporting, actioning and recording significant events. However, lessons could be shared more widely among the team to improve staff learning.
  • Risks to patients were assessed and well managed with the exception of recruitment checks of locum doctors.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day through the GP telephone triage system.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider must make improvement are:

  • Ensure appropriate employment checks are completed for locum doctors who work at the practice.

The areas where the provider should make improvements are:

  • The practice should carry out regular fire drills as identified as an action on the most recent fire risk assessment dated November 2015.

  • The practice should implement a risk assessment for legionella to ensure the current actions are adequate to monitor the risks.

  • Significant events should be shared with all staff in the practice to improve staff learning.

  • The practice should have a responsible designated person or persons within the practice who receive safety bulletins and alerts to monitor the appropriate actions have been taken by the practice.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice