The Alastair Ross Medical Practice

Updated 7 January 2019

The Alastair Ross Medical Centre provides personal medical services to 7034 patients within the NHS Bolton Clinical Commissioning Group (CCG) area. Services are provided from: Breightmet Health Centre, Breightmet Fold Lane, Bolton, Greater Manchester BL2 6NT

The practice website is:

Information taken from Public Health England placed the area in which the practice is located as number one on the deprivation scale of one to ten. (The lower the number the higher the deprivation). In general, people living in more deprived areas tend to have greater need for health services.

The out of hours provider is Bury and Rochdale Doctors on Call (BARDOC).

There are four GPs working at the practice (three males and one female). All the GPs are partners of the practice. The GPs are supported by a team of clinical staff including; four practice nurses and an assistant practitioner. There is an administration team which comprises of two practice managers and a team of reception / administration staff.

The practice regulated activities are:

Family planning

Treatment of disease, disorder or injury

Maternity and midwifery services

Diagnostic and screening procedures

Surgical procedures

Updated 7 January 2019

This practice is rated as Good overall. (Previous rating April 2016 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at The Alastair Ross Medical Centre on 4 December 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice had appropriate systems to safeguard children and vulnerable adults from abuse. All staff received up-to-date safeguarding and safety training appropriate to their role.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• GPs were actively engaged with the Bolton Integrated Neighbourhood Team so they were aware of health care trends in the Bolton area. They also held regular multi-disciplinary meetings to discuss individual patient’s health care to ensure they received the care and support they needed.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they could access care when they needed it.
• The practice organised and delivered services to meet patients’ needs. It took account of patient individual needs and preferences so they received the right care and treatment.
• Leaders had the capacity and skills to deliver high-quality, sustainable care. They were knowledgeable about issues and priorities relating to the quality and future of services. They understood the challenges and were addressing them.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019