• Care Home
  • Care home

Allenbrook Home (Halesowen)Ltd

Overall: Good read more about inspection ratings

209 Spies Lane, Halesowen, West Midlands, B62 9SJ (0121) 422 5844

Provided and run by:
Allenbrook Home (Halesowen) Ltd

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 4 April 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 1 Inspector, a Specialist Advisor who was a Registered Nurse and 1 Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Allenbrook is a care home with nursing care. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced. We visited the home on 9 February 2023. We remotely reviewed documents from 9 February 2023 until 17 February 2023.

What we did before the inspection

The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We reviewed information we had received about the service since the last inspection, this included notification received. We sought feedback from the local authority and professionals who work with the service. We used all this information to plan our inspection.

During the inspection

We spoke with 7 people living at the service and 7 relatives. We spoke to the registered manager, a director who is the nominated individual. 2 nurses, a clinical lead, an activities coordinator, 5 care staff and the chef. The nominated individual is responsible for supervising the management of the service on behalf of the provider.

We looked at 6 people's care records to see how their care was planned and delivered. Other records we looked at included people’s health record charts, and accident and incident records. We also reviewed staff training records, safeguarding records, complaints and compliments, medicines records and records associated with the provider's quality assurance processes.

Overall inspection

Good

Updated 4 April 2023

About the service

Allenbrook is a care home with nursing that provides nursing and personal care to younger adults, older people and people living with dementia. Allenbrook can accommodate up to 34 people. There were 28 people living at the home when we visited.

Inside the home communal areas were spacious with a large conservatory where people could sit and enjoy the garden. Each person had their own bedroom.

People’s experience of using this service and what we found

Known risks to people had been assessed and plans were in place to manage these. People’s medicines were managed safely. People were protected from abuse. There were enough staff and they had been recruited safely. Measures were in place to protect people, staff and visitors from infections.

People’s needs were assessed before their care started and kept under review. Staff had an induction followed by regular training to give them the knowledge and skills to fulfil their roles. The home’s environment reflected people’s needs. Staff worked with community healthcare professionals to ensure people’s health needs were met. Staff understood and respected people’s right to make their own decisions.

The provider assessed the quality and safety of people’s care. There was a positive and person-centred culture within the service. Staff felt well supported by management. The provider sought feedback from people, their relatives and staff on the service provided.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this home was requires improvement (published 22 November 2019) and there was a breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This inspection was prompted in part due to concerns received staffing levels and management of people’s medicines. As a result, we undertook a focused inspection to review the key questions of safe, effective and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe, effective and well-led sections of this full report.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Allenbook Nursing home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.