Updated 22 July 2019
Lakeside Healthcare at Cedar House Surgery is situated in St Neots, Cambridgeshire.
The practice has a General medical services (GMS) contract with the NHS. There is a branch site
approximately two miles away and there are approximately 13,000 patients registered at the practice. Patients can choose to be seen at either location. We did not visit the branch site as part of this inspection.
The practice is part of the Lakeside Healthcare Partnership and the services are commissioned by Cambridgeshire and Peterborough Clinical Commissioning Group.
The practice known as Lakeside Healthcare at Cedar House Surgery joined a new provider (Lakeside Healthcare Partnership). We therefore inspected this site as part of our inspection of the provider.
The practice had two partner GPs, (one male, one female) and three salaried GPs (two female currently on maternity leave and one male). All partner GPs have lead responsibilities and management roles. The practice also teaches medical students.
The practice also had one lead nurse consultant, four practice nurses, one emergency care practitioner and three health care assistants. There was a hub manager and
a team of administration staff including front line staff (patient care advisors), secretaries and a prescribing clerk.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening
procedures, maternity and midwifery services and treatment of disease, disorder or injury. These are delivered from both sites.
Based on data available from Public Health England, the levels of deprivation in the area served by the practice showed the practice is located in a less deprived area than national averages, ranked at eight out of 10, with 10 being the least deprived. (Deprivation covers a broad
range of issues and refers to unmet needs caused by a lack of resources of all kinds, not just financial).
Since the last inspection a merger had taken place between Lakeside at Eaton Socon and Lakeside at Cedar House Surgery and from 1 May 2019 they would be known at Lakeside St Neots. We inspected Lakeside Healthcare at Eaton Socon on 15 May 2019.
The practice is open Monday, Tuesday and Friday between 8am and 6pm. On Tuesday and Wednesday, they are open from 8am to 8,15pm. There is a walk in centre on Tebbutts Road, St Neots, which is open daily between 8am and 8pm. The health centre will treat patients from Lakeside Healthcare at Eaton Socon from 6pm till they close at 8pm. When the practice is closed patients are also directed to contact the out-of-hours GP services by calling the NHS 111 service.
Extended Access appointments are available from 6.30pm to 8pm weekdays and from 8.30am to 2pm at weekends at Buckden, St Ives, Huntingdon and March. Extended Access appointments are for pre-bookable non-urgent consultations for GP's, practice nurses and healthcare assistants. This service is part of an Extended Access agreement which has been commissioned by NHS Cambridgeshire & Peterborough Clinical Commissioning Group.
The local NHS trust provides health visiting and community nursing services to patients at this practice.
Overall summary