About the service Harrier Lodge is registered to provide nursing and residential care for 65 older people. At the time of this inspection there were 42 people living in the service.
Harrier Lodge has four units: Pebble which is a nursing unit for people living with dementia, Oyster for people who have general nursing needs, Driftwood for general residential needs and Seashell for those living with dementia who require residential support.
People’s experience of using this service and what we found
People told us they were safe at the service and well supported by staff. A person said, "The staff are kind here and I like them." A relative said, “My mother is very well cared for. Room cleanliness, monitoring of medication and healthy meals are all excellent.”
People were safeguarded from the risk of abuse. Risks to health and safety had been managed and people received safe care and treatment. Medicines were managed safely in line with national guidance. Sufficient staff were deployed and safe recruitment practices were in place. Infection was prevented and controlled. Lessons were learned when things went wrong.
Quality checks monitored and evaluated the service, regulatory requirements were met and good team-working was promoted.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Requires Improvement (published 20 February 2020).
Why we inspected
We carried out an unannounced comprehensive inspection of this service on 30 December 2019. Breaches of legal requirements were found. The registered provider completed an action plan after the last inspection to show what they would do and by when to improve the delivery of safe care and treatment and to monitor the operation of the service.
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from Requires Improvement to Good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Harrier Lodge on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.