We carried out a review of the data available to us about Gregory House II on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Gregory House II, you can give feedback on this service.
Gregory House II is a Residential Home which can accommodate 12 people with mental health needs in two adapted buildings. Accommodation is provided on three floors. At the time of the inspection eleven people were living at the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People told us they felt safe living at Gregory House II. People were protected from abuse and harm by staff who had received training in safeguarding and knew how to recognise and report abuse. Risks associated with people’s care had been assessed and were regularly updated. Environmental safety checks were in place to ensure people and staff were safe from harm.
Staff received training in how to prevent the spread of infection. People’s nutritional needs were met, and people were involved in the choice of menu.
People were supported by sufficient numbers of staff who were skilled and knowledgeable, and people told us staff were kind and caring to them. People told us their privacy was maintained and their possessions were safe. Staff were recruited safely.
People’s medicines were stored and managed safely. Staff worked with other healthcare professionals to support peoples mental, physical and emotional needs.
People’s opinions of the service were gathered via meetings and surveys. People were treated with dignity and respect.
People were involved in planning their care and support and had access to advocacy services.
Peoples end of life wishes had been explored and staff knew people well.
The service was well-led, and the registered manager understood their regulatory requirements and there were systems in place to regularly monitor the service. Incidents and accidents were recorded, and the service learnt lessons by analysing these incidents.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to regain their independence.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 28/01/2019 and this is the first inspection.
The last rating for this service was Good (published 12 July 2016). Since this rating was awarded the provider has altered its legal entity. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.