30 June 2022
During an inspection looking at part of the service
Abbey Care Home is a residential care home providing personal care for up to 20 people. The service provides support to older people and people with dementia. At the time of our inspection there were 16 people using the service.
People’s experience of using this service and what we found
People had limited experiences of stimulating activities and the provider was working to improve this. However, people felt safe and there was a caring atmosphere in the home. There was a robust staff recruitment process in place to ensure staff employed at the service were safe to provide personal care. People had person-centred care plans and staff knew the needs of each person they supported. Each person had a risk assessment, which was reviewed. This ensured that potential risks to people were identified and managed.
Staff respected people's privacy and dignity. Care plans detailed people's likes, dislikes and how they wanted staff to support them. Staff knew about equality and diversity and their responsibility to treat people without discrimination.
The registered manager audited various aspects of the service and ensured that people, staff and relatives provided feedback as part of the provider's quality assurance system. The service worked in partnership with health and social care stakeholders.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was Good (published 25 November 2019). We also inspected the service (not rated) (published 22 December 2022).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained Good.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Abbey Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.