We carried out a review of the data available to us about Matthias House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Matthias House, you can give feedback on this service.
Matthias House is a care home that is registered to provide personal care and accommodates up to 33 older people, some of whom are living with dementia. There were 31 people living at the home on the day of the inspection.
People’s experience of using this service and what we found
People felt safe and were supported by sufficient numbers of safely recruited staff. Staff were aware of the risks to people and how to support them safely and in line with their care needs. People were supported to receive their medication as prescribed by their GP, by trained staff. Where accidents and incidents took place, they were responded and acted on appropriately and analysed for any lessons to be learnt.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s needs were assessed prior to arriving at the home, to ensure the service could support them safely and effectively. People were supported by staff who felt well trained and supported by management.
People were supported to eat and drink and were offered choices at mealtimes. Regular drinks were offered to prevent the risk of dehydration. Staff were aware of people’s healthcare needs and people were supported to access a variety of healthcare services in order to help maintain good health.
Staff had received training in the Mental Capacity Act and obtained people’s consent prior to offering support.
The provider had invested in improving the living environment for people and was committed to ensuring the environment was safe and comfortable and met the needs of the people living at the home.
People had positive relationships with the staff who supported them and described them as kind and caring. Staff treated people with dignity and respect and supported them to make decisions about their day to day living. Where possible, people were encouraged to maintain their independence and for those who required it, access to advocacy services was available.
People were supported by a group of staff who knew them well, knew their likes, dislikes and what was important to them. People’s care needs were regularly reviewed, and staff kept up to date with changes in their care needs. Staff support people to take part in some activities, but plans were in place to recruit an activity co-ordinator to improve the range of activities that could be offered to people.
People had no complaints about the service but were confident that if they did raise any concerns they would be acted on and listened to immediately.
People, relatives and staff were complimentary of the service and considered it to be well led. The new provider had made themselves known to people and visitors to the service. Staff felt supported and listened to and were confident that the changes and improvements being introduced to the service would improve care delivery.
The registered manager and the provider had a number of audits in place to assess delivery of care and help drive improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 24 February 2017). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.