About the service Omega Oak Barn is a residential care home providing personal and nursing care to 26 people aged 65 and over at the time of the inspection. The service can support up to 28 people. Omega Oak Barn supports people in one adapted building. The majority of the rooms have an en-suite and there are separate lounges and a communal dining area. People all live on the ground floor.
People’s experience of using this service and what we found
There were systems in place to protect people from the risk of abuse or harm. Medicines were managed safely. Environmental checks were completed and people’s risks were assessed and managed.
People were protected from the risk of infection transmission. People’s care needs were assessed in line with the law and guidelines. People had access to a varied nutritious diet and drinks.
The premises had recently been renovated so it was suitable to meet people’s needs. People received care which promoted dignity, respect and independence. People’s care needs were assessed and recorded in a person centred way to meet people’s preferences.
People were communicated in line with guidelines, the provider had a robust complaints process and people were supported to have a dignified end of their life. There were a variety of activities to reduce social isolation and promote people to follow their interests.
The service had a culture which was person centred, inclusive and empowering. The registered manager was clear about their role, responsibilities and acting with a duty of candour. People, relatives and staff were engaged in developing the service and there was a culture of continuous learning.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the Care Quality Commission’s (CQC) website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 8 April 2019 and this is the first inspection.
The last rating for the service under the previous provider was Good, published on 3 June 2016.
Why we inspected
This was a planned inspection as Omega Oak Barn has not been inspected under the current provider.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.