We carried out a review of the data available to us about Cumberworth Lodge Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cumberworth Lodge Care Home, you can give feedback on this service.
Cumberworth Lodge Care Home is a residential care home providing personal care to 14 people aged 65 and over at the time of the inspection. The service can support up to 30 people.
People’s experience of using this service and what we found
People felt safe and well looked after. All areas were clean, tidy and there was enough cleaning taking place to keep people safe from the risk of infection. Relatives said they were confident that staff provided good care in a safe way.
Care plans and risk assessments were personalised and in place for people's support needs. These were reviewed regularly and covered people's health conditions. People and their relatives confirmed that they were able to contribute their views on their care and support needs.
The assessment, monitoring and mitigation of risk towards people who used the service was good. The registered manager carried out regular checks and analysis of incidents to ensure learning from events was undertaken.
People received their medicines on time and when they needed them. Staff had positive links with healthcare professionals which promoted people's wellbeing.
Staff were safely recruited, staffing levels were consistent, and staff were confident they could meet people's needs.
Peoples nutritional needs were met. The chef had a good knowledge of people’s individual nutritional needs and people confirmed the food was very good and they were able to make choices.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
We observed staff being patient, kind and respectful towards people.
People were supported by staff to maintain relationships with relatives through window visits and telephone calls. Staff had also supported people with activities during COVID 19. The service was currently recruiting a new activities coordinator to prevent social isolation.
Complaints were managed in line with the provider's policies and procedures. People's end of life wishes was considered and recorded in their care plans.
There was a registered manager in the service with evidence of good leadership, oversight and management within the service.
The provider and registered manager promoted a very person-centred culture which respected people's diversity. Meetings were held with people, relatives and staff to exchange information and gather feedback.
For more details, please see the full report which is on the Care Quality Commission website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 5 April 2019 and this is the first inspection. The last rating for the service under the previous provider was Good, published on 17 December 2016.
Why we inspected
This was a planned inspection as the service had not been inspected since registering with CQC
For all types of inspections in care homes, we will always look at and report on S5 using the IPC assurance tool, even when the inspection has not been triggered by concerns in Safe.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.