BABYVUE Private Baby Scan Clinic

We carried out an inspection of BabyVue Private Baby Scan Clinic using our comprehensive methodology on 28th July 2022. This was the first time we inspected the service. We rated it as good because it was safe, effective, caring, responsive, and well led:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The clinic controlled risks of infection well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
• The registered manager monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Staff treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women and their immediate families.
• The service took account of women’s individual needs and made it easy for people to give feedback. People could access the service when they needed it.
• The clinic leadership ran the service well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women to plan and manage services and all staff were committed to improving services.

However:

• The service record for the sonography couch was incomplete.