• Care Home
  • Care home

Oak Farm Bungalow

Overall: Good read more about inspection ratings

1 Cedar Court, Fakenham Road, Taverham, Norwich, Norfolk, NR8 6BW

Provided and run by:
Oak Farm Bungalow Limited

Latest inspection summary

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Background to this inspection

Updated 23 March 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This included checking the provider was meeting COVID-19 vaccination requirements. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

This inspection was completed by two inspectors.

Service and service type

Oak Farm Bungalow is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Oak Farm Bungalow is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Notice of inspection

We gave the service 24 hours’ notice of the inspection. This was because the service is small, and people are often out, and we wanted to be sure there would be people at home to speak with us.

What we did before the inspection

We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with the registered manager, area manager, one care staff and one nurse. We reviewed two people’s care records. We looked at staff files in relation to recruitment and staff supervision. We reviewed a variety of records relating to the management of the service, including policies and procedures. We spoke with three people who used the service and two relatives.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

Overall inspection

Good

Updated 23 March 2022

About the service

Oak Farm Bungalow is a nursing home providing personal and nursing care to up to 6 people, within one bungalow. At the time of our inspection there were 3 people using the service with acquired brain injuries.

People’s experience of using this service and what we found

People’s care environment was kept safe by staff completing regular maintenance checks of equipment used within the home; ensuring it remained damage free and ready for use.

Medicines were stored securely for the safety of the people supported. Medicines were well audited to ensure people received their medicines as directed/ prescribed.

People had been involved in the creation and review of their care plans. This ensured their choices were captured and built into the support they received.

Staff supported people in a caring and respectful way. Families told us they felt staff were approachable and supporting of their loved ones.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive ways possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 10 October 2020 and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about the service

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.