We carried out a review of the data available to us about Siena Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Siena Court, you can give feedback on this service.
Siena Court is a supported living service providing personal care to people living in their own homes. The service supports a range of people, including people who have a learning disability and/or autism, and people with physical disabilities. At the time of our inspection the service supported 15 people with personal care.
People's experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
This service was able to demonstrate how they were meeting the underpinning principles of Right Support, Right Care, Right Culture. For instance, people led meaningful lives that included control, choice, and independence. Support was person-centred support, appropriate and inclusive, with people accessing and playing a part in their community.
People were safeguarded from the risks of abuse. Staff understood their safeguarding responsibilities and knew how to raise concerns. Medicines were managed safely and lessons were learned from incident and accidents.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had opportunities to gain new skills, independence and build friendships.
Relatives told us staff were kind, caring and went out of their way to ensure people were safe and well supported. People were involved in the care planning process and achievements were celebrated.
There was a positive culture at the service; staff worked well together and ensured the service did not have to rely on agency staff at times of sickness, annual leave or in recent instances of self-isolation. Where people wanted and were able they played a part in how the service was run.
There were systems in place to assess, monitor and improve the quality of care being provided. Where these could be improved to focus more on ensuring good practice was in place, the registered manager was responsive to feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 April 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on our approach to inspecting newly registered services.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.