1 August 2014
During an inspection looking at part of the service
The practice did not have any patients who attended the practice for appointments at the time of out inspection but we read positive feedback from them in the last quality monitoring survey in 2013.
At our last inspection in April 2014 we found the arrangements for supervision and appraisal needed development to include yearly staff appraisals. At this inspection we saw the staff had worked hard to make improvements in this area. Staff members received yearly appraisals and there was a system in place for staff supervision and support.
The dental nurse told us 'we are looking at the way other practices in the areas used supervision and appraisals so we can improve. We know we haven't got it quite right yet but we are working on it.'