Updated 26 February 2019
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team: The inspection was carried out by two inspectors.
Service and service type
Oak Bungalow is a care home providing accommodation and nursing care for up to six people with physical disabilities and neurological conditions. They also provide rehabilitation. CQC regulates both the premises and the care provided, and both were looked at during this inspection. There were six people living in the home at the time of our inspection. The service had a manager registered with the Care Quality Commission.
Notice of inspection
The inspection was unannounced.
What we did:
We reviewed information we had received about the service since the last inspection. This included details about incidents the provider must notify us about, and we sought feedback from the local authority and professionals who work with the service. We used all this information to plan our inspection.
During the inspection we spoke with three people to ask about the experience of living in the service. We also spoke with three relatives, one who had not yet visited the service as their family member had recently moved in. The further two relatives who were visiting one person. We looked at three care plans in detail and the medicines administration records (MARs). We discussed the manager’s quality assurance processes and audits and reviewed some of these, for example health and safety records and medicines audits.
As well as the registered manager, we spoke with four further members of staff including two senior carers, a registered nurse, and the care co-ordinator. We gained feedback from a healthcare professional who was involved with the service.