Stockport NHS Dialysis Unit

Updated 19 July 2022

Stockport NHS Dialysis Unit is operated by Fresenius Medical Care Renal Services Limited. The service opened in 2013. The service is contracted by a local NHS trust for the provision of outpatient renal dialysis to their patients over 18 years old in the Stockport area. They had 20 dialysis stations and had provided 11,836 dialysis sessions in the last 12 months.

The unit manager was the CQC registered manager and had been since 2015.

The service is registered with the CQC to provide the following regulated activities: Treatment of disease, disorder or injury.

Updated 19 July 2022

Our rating of this location stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• The registered manager ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Individual pressure area risk assessments were not always repeated in a timely way.
• Records of patient’s assessments of self -care competencies were not consistently maintained.
• Patient medicines prescribed by their GP were not recorded or reviewed in their dialysis care records.

Updated 19 July 2022

Our rating of this service stayed the same. We rated it as good.

See the summary above for details.