We carried out a review of the data available to us about Ashley Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ashley Court, you can give feedback on this service.
Ashley Court is a residential care home providing personal care for to up to 15 people. The service provides support to adults with a physical disability. At the time of our inspection there were 14 people using the service. The care home is in a purpose-built facility within a housing association property. The service is also registered to provide personal care to people in their own home, however no one was receiving this service when we inspected.
People’s experience of using this service and what we found
People had good relationships with the staff and felt supported to live their lives how they chose.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People knew what was recorded in their care plans and were happy they were accurate. Care plans contained all the information needed to ensure staff could provide safe care and risks to people were identified, and care was planned to keep people safe.
People were supported to access healthcare advice and support when they were unwell and to attend any appointments.
There were enough staff to meet people’s needs safely and in a timely manner. The provider had completed pre-employment checks on staff to ensure they were honest and trustworthy. Training was provided to ensure staff had the skills needed to provide safe effective care to people.
Medicines were available to people when needed and stored safely.
Infection control processes were in place and the home was cleaned effectively to reduce the risk of infection. Some areas of the home were in need of modernisation and the maintenance and improvement plan took account of this.
Audits were in place to monitor the quality and safety of the care provided. In addition, the views of people living at the home and their relatives were used to drive improvements in the care provided.
People were happy to raise concerns and were confident that the provider would take action to resolve any issues.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 July 2019 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 12 March 2019.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.