The Care Quality Commission
  • Doctor
  • Independent doctor

CLNQ Ltd

Overall: Good read more about inspection ratings

49-51, King Street, Knutsford, WA16 6DX

Provided and run by:
CLNQ Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about CLNQ Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about CLNQ Ltd, you can give feedback on this service.

02 August 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at CLNQ Ltd on 2 August 2022. The inspection was carried out as part of our inspection programme. This was the first inspection of the service since it was registered with CQC.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. CLNQ Ltd provides a range of services which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

CLNQ provides consultation, examination and treatments in general medicine for primary care,

aesthetic treatments, minor surgery procedures carried out under local anaesthetic, treatment of skin disorders and treatment/ management of hormone replacement therpay (using bio-identical hormones).

The registered manager for the service is also the person registered as the responsible person for the provider. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • Staff reported a good culture and effective systems were in place for quality control and governance.

The areas where the provider should make improvements are;

  • Review the arrangements for sharing information with patient’s GPs.
  • Maintain a record of the batch numbers for local anaesthetic.
  • Ensure patients who are prescribed unlicensed medicines are formally informed of any potential risks associated with this.
  • Formalise the staff induction process.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services