The Care Quality Commission
  • Doctor
  • Independent doctor

Dermasurge

Overall: Good read more about inspection ratings

121 Harley Street, London, W1G 6AX (020) 7935 4654

Provided and run by:
Dermasurge Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dermasurge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dermasurge, you can give feedback on this service.

12 December 2022

During an inspection looking at part of the service

This service is rated as Good overall.

The key question is rated as:

Are services safe? – Good

We carried out an announced focused inspection at Dermasurge on 04 May 2022 as part of our inspection programme. The practice is an independent dermatology service located at 121 Harley Street, London,W1G 6AX.

Dr Hiba Alinjibar is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Dermasurge is an independent provider of medical services and offers a full range of private dermatology services. This inspection was to follow-up concerns we had found at our previous inspection on 04 May 2022, regarding the key question for safe.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Dermasurge Limited provides a range of non-surgical cosmetic interventions, for example, aesthetic treatments and Intense Pulsed Light (IPL) treatment for vascular lesions and facial veins which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

At this inspection we reviewed the key question for ‘safe’.

Our key findings were:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • The practice was aware of current evidence-based guidance and they had the skills, knowledge and experience to carry out their roles.
  • There was a clear leadership structure and staff felt supported by management.

We found the provider had made some improvements in providing safe services regarding:

  • A safe effective system in place to monitor and manage patient safety alerts, including historical alerts that remained relevant.

  • A safe effective system in place for verifying the identity of patients including children.

  • A safe effective system in place to monitor and manage staff immunisations and certified immunity.

  • Staff acting as chaperones were trained for the role, or supported by a policy.

  • A safe effective system in place to monitor and manage the control of substances hazardous to health, in particular the storage of liquid nitrogen.

  • Practice policies and business plan contained relevant and up to date information, including for safeguarding.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services

04 May

During a routine inspection

This service is rated as Good overall. This is the first inspection of this service.

The key questions are rated as:

Are services safe? – Requires improvement

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Dermasurge on 04 May 2022 as part of our inspection programme. The practice is an independent dermatology service located at 121 Harley Street, London,W1G 6AX.

Dr Hiba Alinjibar is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Dermasurge is an independent provider of medical services and offers a full range of private dermatology services. This is the first inspection of the service, and this will be a rated inspection.

Ninety one people provided feedback via online reviews about the service. All the feedback we received was very positive, with an average of 5/5 stars, about the staff and services provided by the practice.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Dermasurge Limited provides a range of non-surgical cosmetic interventions, for example, aesthetic treatments and Intense Pulsed Light (IPL) treatment for vascular lesions and facial veins which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

Our key findings were:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • The practice was aware of current evidence-based guidance and they had the skills, knowledge and experience to carry out their roles.
  • The practice had systems and processes in place to ensure patients were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.
  • There was a clear leadership structure and staff felt supported by management.

  • The practice had systems in place to collect and analyse feedback from patients.

  • The practice was aware of their responsibility to respect people’s diversity and human rights.

The areas where the provider must make improvements as they are in breach of regulations are:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

(Please see the specific details on action required at the end of this report).

The areas where the provider should make improvements are:

  • Continue to improve their system to drive quality improvement, in particular clinical audit relevant to their practice.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care