DR G Health Clinic

Updated 20 February 2020

DR G Clinic is located at 9 Priory Place, Doncaster, DN1 1BL in converted commercial premises. The service is located on the ground floor. There is a disabled parking bay directly outside the building.

The provider, Dr Sameer Gupta, is registered with the CQC to carry out the regulated activity of treatment of disease, disorder or injury from the location. DR G Clinic provides treatments for the condition of chronic pain. Treatments include lignociane injections.

Patients can book appointments directly with the service by telephone or in person at the clinic. The service is open for consultations on Monday 10am to 2pm, Tuesday to Friday 10am to 4pm and on Saturdays and in the evening by prior arrangement.

Before visiting we reviewed a range of information we hold about the service and information which was provided by the service pre-inspection. During the inspection:

• We spoke with staff.
• Reviewed CQC comment cards where patients shared their views.
• Reviewed key documents which support the governance and delivery of the service.
• Made observations about the areas the service was delivered from.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 20 February 2020

This service is rated as Good overall.

The key questions are rated as:

• Are services safe? – Good
• Are services effective? – Good
• Are services caring? – Good
• Are services responsive? – Good
• Are services well-led? – Good

We carried out an announced comprehensive inspection at DR G Clinic on 8 January 2020 as part of our inspection programme.

DR G Clinic offers intravenous lignocaine infusions for the treatment of chronic pain. The service is registered with the Commission to provide treatment of disease, disorder or injury from 9 Priory Place, Doncaster, DN1 1BL. At the time of the inspection less than 10 patients had received this treatment.

DR G Clinic provides a range of treatments for chronic pain, for example joint injections which are not within CQC scope of registration and fall under medical practitioners working in independent practice. Therefore, we did not inspect or report on these services.

Six patients provided feedback about the service using CQC comment cards. Patients were very positive about the care and treatment they received.

Our key findings were:

• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Patients commented that staff were kind and caring, treated them with respect and involved them in decisions about their care.
• Services were tailored to meet the needs of individual patients and were accessible.
• The culture of the clinic and the way it was led and managed drove the delivery and improvement of high-quality, person-centred care.

The areas where the provider should make improvements are:

• Continue with the programme of planned clinical audit.

Dr Rosie Benneyworth BM BS BMedSci MRCGP