17 March 2022
During a routine inspection
This was our first inspection of this service. We rated it as good because:
- The service had enough staff to care for women and keep them safe. Staff had training in key areas and understood how to keep women safe from abuse and managed safety well.
- Staff assessed risks to women and acted on them.
- Staff provided good care and managers made sure they were competent for their roles.
- Staff treated women with compassion and kindness, respected their dignity. They provided emotional support to women, families and carers.
- The service had access to referral pathways for further support for women and their families.
- The service planned care to meet the needs of local people and made it easy for people to give feedback.
- Leaders ran the service well using reliable information systems and supported staff to develop skills. Staff understood the services vision and values, and how to apply them in their work. They were focused on the needs of women receiving care.
However:
- Some of the beds in the scanning and treatment room needed repairing and were an infection control risk. Although, following the inspection the service showed us evidence that arrangements had been made to repair the equipment.
- We found one piece of equipment was broken. Although, the service took action to rectify this immediately following our inspection.
- The service did not have washbasins available in each treatment or scanning room in line with infection prevention control guidelines.