• Care Home
  • Care home

The Swallows Residential Care Home

Overall: Requires improvement read more about inspection ratings

Helions Bumpstead Road, Haverhill, Suffolk, CB9 7AA (01440) 714745

Provided and run by:
Donna Burrows and Harold Burrows

Important: The partners registered to provide this service have changed. See old profile

Report from 20 May 2024 assessment

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Caring

Good

Updated 11 October 2024

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 62 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 1

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.