Updated 11 November 2022
Healogics Wound Healing and Lymphoedema Centre is provided by Pioneer Wound Healing and Lymphoedema Centres. The provider has been registered since December 2021 when it acquired the service from the previous provider. The provider also have five other registered locations in Sussex.
During this inspection, we visited two of the provider’s registered locations. We have therefore published this report on Healogics Wound Healing and Lymphoedema Centre – Eastbourne, and another report on the registered location Healogics Wound Healing and Lymphoedema Centre – Horsham. The provider describes the remaining four locations as smaller, satellite services and were not inspected.
Healogics Wound Healing and Lymphoedema Centres specialise in the provision of wound healing and lymphoedema services to NHS patients using an evidence-based systematic approach to chronic wound healing. The service is commissioned by NHS Sussex, whose role is to agree the strategic priorities and resource allocation for all NHS organisations in Sussex. NHS Sussex recently took over commissioning responsibility from local clinical commissioning groups (CCGs).
The Eastbourne centre is commissioned for both lymphoedema and wound care (including leg ulcers, diabetic foot ulcers, surgical wounds and pressure injuries). They see ambulatory patients (patients who can walk) at the clinic and support local NHS district nursing teams and nursing homes to provide domiciliary wound care for patients in the community.
The service is currently contracted to treat adults. Self-paying patients could access the same care provided to NHS patients, as well as some other services such as manual lymphatic drainage which is a technique used to massage patients with lymphoedema to reduce pain and discomfort.
The service registered with the Care Quality Commission in 2014. They are registered to provide the following regulated activities:
- Treatment of disease, disorder, or injury
- Diagnostic and screening procedures
- Transport services, triage and medical advice provided remotely
At the time of this inspection the service had a registered manager.
The service was inspected when it was provided by the previous provider in February 2017 but was not rated.