Archived: Sherwood Court Care Home

Updated 13 August 2014

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the regulations associated with the Health and Social Care Act 2008 and to pilot a new inspection process .

We visited the home on 8 April 2014. The inspection team consisted of an inspector and an Expert by Experience who had experience of using care home services.

Before the inspection visit we reviewed the information we held about the home. We also spoke with professionals who had visited the home and reported their findings in a multi-agency meeting prior to this inspection. This helped us to decide which areas to focus on during our inspection.

On the day of our visit we spoke with seven people who lived at the home. We also observed the way staff interacted with people. We spoke with five members of staff and the chief executive officer who represented the provider company. We spoke with five relatives who were visiting people.

We looked at the care and support plans and other records linked with the management of the service. We also checked the arrangements for managing medicines at the premises.

There was no registered manager in post at this service.

Updated 13 August 2014

Sherwood Court Care Home can provide accommodation with nursing and personal care for up to 47 adults. The premises were built specifically for the purposes of a care home and are located in Sutton-in-Ashfield, Nottinghamshire.

The home had been open since August 2013 and at the time we visited there were just 17 people accommodated in the spacious premises. Only one person was accommodated on the ground floor. Staff told us that five more people were moving the next day from the first floor to the ground floor, having chosen their own rooms. The provider has informed us that there were no longer any people accommodated at the service after 27 June 2014.

There was no registered manager in post at this service when we visited. The previous registered manager left in November 2013. There had been an acting manager who had recently left and a new acting manager was due to commence following our visit. The service was not well-led and other areas were in need of improvement to keep people properly safe and provide a fully effective and responsive service.  

During our visit we saw staff that were caring towards the people that lived at Sherwood Court, though they had not all been trained to meet people’s needs effectively. One person said, “The staff are very kind to me.” And a visiting relative told us, “The care staff are respectful and try to help people maintain their dignity.”

We told the provider to make improvements to the service to ensure all Regulations of the Health and Social Care Act (2008) are being met. The regulations that were breached relate to monitoring the quality of service provision, safeguarding people, management of medicines, consent to care and treatment, complaints, staffing and supporting workers. You can see what action we told the provider to take at the back of the full version of the report. Improvements are also being monitored by the local authority to ensure people are cared for safely.

We found the location was not meeting the requirements the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards (DoLS) appropriately. These safeguards protect the rights of adults who use services by ensuring that, if there are restrictions on their freedom and liberty, these are assessed by professionals who are trained to assess whether the restriction is needed. We saw evidence that at least one person who lived in the home was being deprived of their liberty. An application for DoLS had not been considered.