We carried out a review of the data available to us about Human Support Group - Smithy Croft on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Human Support Group - Smithy Croft, you can give feedback on this service.
Human Support Group – Smithy Croft is an extra care service which provides care and support to people who live in their own flats. The building is owned and maintained by a housing association.
At the time of our inspection the service was providing personal care for 17 people.
People's experience of using this service
People told us they were treated with respect. People were involved in planning their care and had the opportunity to speak up. People received their medicines safely and there were regular checks carried out to ensure medicines were managed appropriately.
People's care needs were assessed and care plans developed to meet their needs. People received the right care in line with these plans. Risks to people's safety were assessed and plans were in place to manage these. There were systems in place to make sure the environment was safe, and that people's welfare was checked.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had consented to their care. When people did not have the capacity to make bigger decisions for themselves the provider worked with the local authority to make plans in their best interests.
There were enough staff available and staffing was planned to meet people's day to day needs. Managers had a good understanding of people's needs. There were systems in place to maintain good communication and ensure everyone understood their duties. The provider carried out regular audits to make sure the quality of people's care remained good.
Rating at last inspection
This was our first inspection since the service was registered on 06 December 2019.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk