East Riding Aesthetics

Updated 17 June 2021

East Riding Aesthetics Limited is located at 10 Molescroft Drive, Beverly,10 Hull Road, HU17 7JH.

The service is located in a purpose-built ground floor consultation room attached to the providers home. The service is centrally located and there is on road parking. The provider, East Riding Aesthetics Limited is registered with the CQC to carry out the regulated activities of treatment of disease, disorder or injury and diagnostic and screening procedures.

The service is provided by a nurse practitioner and supported by a contracted administration assistant. The East Riding Aesthetics clinic offers patients a range of services including; Botox for excessive sweating, weight and menopause management. These are available on a pre-bookable appointment basis. Treatments are provided for adults aged18 and over with appropriate consent.

Patients can book appointments directly with the service, face to face or by phone, the service is also active on social media. The service is open for I do consultations when needed and the service provides four clinics per week. Times may be variable to meet the needs of service users.

Before visiting we reviewed a range of information we hold about the service and information which was provided by the service before the inspection.

During the inspection:

• we spoke with the provider/clinician
• reviewed key documents which support the governance and delivery of the service
• made observations about the areas the service was delivered from
• reviewed a sample of treatment records.
• looked at information the service used to deliver care and treatment plans.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Overall summary

Updated 17 June 2021

This service is rated as Good overall.This is the first inspection since registration with the CQC.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. East Riding Aesthetics Limited provides a range of non-surgical cosmetic interventions which are not within CQC scope of registration. Therefore, we did not inspect or report on these services. The service had one clinician who is the registered individual provider. The registered individual provider is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered people’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

East Riding Aesthetics was registered in respect of the provision of treatment of disease, disorder or injury and was in the process of registering for surgical procedures. Therefore, we were only able to inspect treatments relating to medical conditions, these were Botox for excessive sweating, weight and menopause management. The clinic offered other services such as Botox for aesthetic reasons, these services are exempt from regulation.

We carried out an announced comprehensive inspection at East Riding Aesthetics Limited as part of our inspection programme. At the time of the inspection there were no patients attending or receiving regulated services due to COVID -19 and we were unable to ask them about the service. However, we received some comments from patients online.

Our key findings were:

• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Risk assessments had been completed to assure the provider of the safety of the premises.
• The clinician received appropriate training to carry out their roles.
• There was an open and transparent approach to safety and an effective system in place for reporting and recording incidents.
• The clinician maintained the necessary skills and competence to support the needs of patients.
• The clinician was up to date with current guidelines.
• The clinician was aware of, and complied with, the requirements of the Duty of Candour.
• The clinic made referrals to other relevant services in a timely manner.

The areas where the provider should make improvements are:

• Review and develop the system for completing clinical audit.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care