Specialist Cardiac Diagnostics Ltd HQ

Updated 10 January 2022

Specialist Cardiac Diagnostics is registered to provide diagnostic services. It is a mobile service visiting people in their own homes, carrying out echocardiography, electrocardiogram monitoring (including 24 hour monitoring) and blood pressure monitoring.

It is a small service primarily operated by the owner and registered manager who was a senior clinician, contracted by Waltham Forest Clinical Commissioning Group to provide services within its catchment. It also sees people in care homes and in GP surgeries where home visits were not practical.

This was our first inspection of Specialist Cardiac Diagnostics.

Updated 10 January 2022

This was our first inspection of this location. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients and acted on them. The service managed safety incidents well and learned lessons from them.
• Staff provided good care to patients. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care and had access to good information.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for a diagnostic procedure.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

Updated 10 January 2022

See overall summary for details.