10 May 2023, 13May 2023
During a routine inspection
Our rating of this location improved. We rated it as good because:
- Staff employed at the service received and completed a list of mandatory training that was applicable for their job role.
- Clear patient records were kept in line with General Data Protection Regulation (GDPR).
- Incidents were clearly reported in a suitable format to enable learning or improvement.
- The service had access to another tele-radiology provider to assist with a backlog of reports.
- The manager had effective audits in place to measure the effectiveness of the service that they provided.
- Staff we spoke with spoke highly of the manager.
However:
- Although the service had implemented policies the manager had not assured that staff had read them all. However, since the inspection we have been assured that all provider policies have been read by the appropriate staff members.